Practical resources for condo and strata communities
Discover practical guides, technology insights and best practices to help condo boards, strata councils, self-managed communities and property managers improve communication, simplify operations and deliver a better resident experience.
Browse by topic
Whether you're serving on a condo board, managing a strata community or looking to modernize resident communication, you'll find practical resources organized by topic.
Technology & Innovation
AI, digital transformation and emerging technology shaping the future of condo and strata communities.
Resident Communication
Improve transparency, reduce repetitive questions and strengthen resident engagement.
Board Governance
Best practices, leadership advice and practical guidance for condo boards and strata councils.
Operations & Maintenance
Maintenance planning, vendor management and day-to-day operational best practices.
Topic: Operations & Maintenance
Browse all our published resources and tactical guides on operations & maintenance.
Why Digitizing Maintenance Requests Is Essential for Condos and HOAs
Paper slips, scattered emails, and missed calls make maintenance issues harder to track and more expensive to resolve. This guide explains why digital maintenance intake is now essential for condo and HOA communities, and how to improve adoption without overwhelming residents.
Preventive vs. Reactive Maintenance for Condos and HOAs: How Boards Can Cut Costs and Reduce Emergencies
Reactive maintenance may feel cheaper in the moment, but it often leads to emergency costs, avoidable damage, and frustrated residents. This guide explains how condo and HOA boards can shift to preventive maintenance, improve resident reporting, and build a smarter long-term operations strategy.
How to Build an Annual Maintenance Calendar for Your Condo or HOA
A structured annual maintenance calendar helps condo and HOA boards replace costly emergencies with predictable upkeep. This guide shows how to build a practical schedule using reserve studies, equipment manuals, historical records, and better operational planning.