Terms of Service

1. Acceptance of Terms

By using Howskey, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

You must be legally able to enter into a binding agreement to use the Service. If you are using the Service for a business, these Terms apply both to you and, where applicable, to the business you represent.

2. Description of Service

Howskey is a subscription-based SaaS platform designed for rental hosts and property managers. The Service allows hosts to upload and manage property information and uses AI to help answer guest questions, including through integrations such as WhatsApp.

Howskey is intended to help hosts provide faster and more consistent guest communications. Guests generally do not need to create a Howskey account to receive responses.

Howskey may include features that allow hosts to review, edit, approve, update, or otherwise control property information and AI-generated responses.

We may update, improve, modify, or discontinue features of the Service from time to time.

3. User Responsibilities

You are responsible for your use of the Service and for all content, instructions, materials, and information you upload, submit, connect, or make available through Howskey, including property details, house rules, check-in instructions, amenities, policies, and guest communication guidance.

As a host or property manager, you agree to:

• Provide accurate, lawful, and up-to-date property information.
• Review and maintain the information used by the Service to generate responses.
• Use reasonable care to verify that guest-facing information is correct, especially where safety, property access, fees, local rules, or time-sensitive details are involved.
• Keep your account credentials secure and confidential.
• Be responsible for all activity that occurs under your account.
• Ensure that your use of the Service complies with applicable laws, regulations, contracts, and platform rules that apply to your rental operations.

You are solely responsible for your relationship with your guests, your rental listings, your property operations, and any decisions or actions taken based on the Service.

4. Acceptable Use

You may not use Howskey to create, store, transmit, publish, or enable content or conduct that is illegal, harmful, deceptive, infringing, abusive, or otherwise objectionable.

Without limitation, you may not use the Service to:

• Provide false, misleading, or deceptive information to guests.
• Upload or transmit content that is unlawful, defamatory, harassing, threatening, discriminatory, obscene, or fraudulent.
• Promote illegal activity or violate any applicable law or regulation.
• Infringe or misappropriate the intellectual property, privacy, publicity, or other rights of any person or entity.
• Transmit malware, malicious code, or harmful material.
• Interfere with or disrupt the Service or related systems.
• Attempt to gain unauthorized access to accounts, data, or systems.
• Use the Service to spam, phish, impersonate others, or send unauthorized communications.
• Use the Service in a way that could create a risk of physical harm, financial harm, or significant reputational harm to guests or third parties.

We may suspend or terminate access to the Service if we believe, in our reasonable judgment, that your use violates these Terms or creates risk for us, our users, or others.

5. AI Disclaimer

Howskey uses artificial intelligence to help generate responses and suggestions. AI-generated output may not always be accurate, complete, current, suitable, or appropriate for a specific situation.

You acknowledge and agree that:

• AI responses may contain errors, omissions, or misleading information.
• AI-generated content should be reviewed by you before you rely on it for important, sensitive, legal, financial, safety-related, or time-critical matters.
• Wiznry AI does not guarantee that AI responses will be correct, available, or fit for any particular purpose.

You remain responsible for reviewing and controlling the information provided to your guests. For example, if a guest asks about check-in time, parking, or emergency procedures, you should ensure those answers reflect your actual property policies and current conditions.

6. Subscription, Billing & Cancellation

Subscription Plans: Howskey is offered on a subscription basis. Current subscription fees, billing intervals, included features, and any usage limits are described on the Howskey pricing page and/or presented during the signup or checkout process. By starting a trial or purchasing a subscription, you agree to the pricing and billing terms presented to you at that time.

Free Trial: Howskey may offer a free trial for eligible users, properties, or accounts. If a free trial is offered, the applicable trial length, eligibility requirements, and any conditions will be described on the pricing page or during signup. Unless otherwise stated at signup, your paid subscription will begin automatically at the end of the trial period unless you cancel before the trial ends.

Recurring Billing: Subscriptions renew automatically on a recurring basis according to the billing interval selected at signup, unless canceled before renewal. You authorize Wiznry AI Inc. and its payment processors to charge the applicable subscription fees, taxes, and other amounts due using your selected payment method.

Billing Information: You are responsible for providing accurate, complete, and current billing and payment information and for keeping that information up to date. If a payment cannot be processed, we may suspend or terminate access to the Service until payment is successfully completed.

Changes to Fees: We may change subscription fees or introduce new charges from time to time. Any changes will apply prospectively, and we will provide reasonable notice before updated fees take effect for a future billing cycle or renewal.

Cancellation: You may cancel your subscription at any time through your account settings or by contacting us using the contact details provided on our website.Unless otherwise stated, cancellation will take effect at the end of your current billing period, and you will continue to have access to the Service until that time.

No Long- Term Commitment: Howskey does not require a long - term contract unless expressly stated in a separate written agreement.

Refunds: Except as required by applicable law or as otherwise expressly stated by us in writing, subscription fees are non - refundable once charged, including for partial billing periods or unused time remaining in a subscription term.

Pricing and Billing Terms: In the event of a conflict between these Terms and the pricing or billing terms presented to you during signup for a specific subscription, the pricing and billing terms presented at signup will control with respect to that subscription.

7. Data Usage

We use data you provide to operate, maintain, secure, improve, and support the Service. This may include using property information, account information, usage data, and communication-related data to deliver Howskey functionality.

Our handling of personal information and other data is described in our Privacy Policy. By using the Service, you acknowledge that your information will be handled in accordance with that policy.

You are responsible for ensuring that you have any rights, permissions, or notices needed to provide data to us and to use the Service in connection with your guests and properties.

8. Third-Party Services

Howskey may integrate with or depend on third-party services, platforms, or providers, including messaging services such as WhatsApp and related infrastructure providers.

Your use of third-party services may be subject to separate terms, privacy policies, and rules imposed by those third parties. We are not responsible for third-party services, including their availability, performance, security, policies, or acts or omissions.

We do not guarantee that any integration with a third-party service will be uninterrupted, compatible, or continuously available.

9. Intellectual Property

Howskey, including its software, design, branding, content, features, and underlying technology, is owned by Wiznry AI Inc. or its licensors and is protected by applicable intellectual property laws.

Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business use in connection with your short-term rental operations.

You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, or otherwise attempt to extract source code from the Service, except to the extent such restriction is prohibited by law.

You retain your rights in the content and data you submit to the Service, subject to the rights you grant us to operate and provide the Service.

10. Termination

You may stop using the Service at any time and may cancel your subscription as described in Section 6.

We may suspend or terminate your access to the Service, with or without notice, if:

• You violate these Terms.
• You fail to pay applicable fees.
• We reasonably believe your use of the Service creates legal, security, or operational risk.
• We are required to do so by law or by a third-party provider.
• We discontinue the Service.

Upon termination, your right to use the Service ends immediately. Sections of these Terms that by their nature should survive termination will continue to apply, including sections relating to payment obligations, intellectual property, disclaimers, limitation of liability, indemnification, and governing law.

11. Disclaimer of Warranties

To the maximum extent permitted by law, Howskey is provided on an “as is” and “as available” basis.

Wiznry AI makes no warranties or representations, express or implied, about the Service, including any warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, or uninterrupted operation.

We do not warrant that the Service will be error-free, secure, or free from harmful components, or that any content or AI-generated response will be accurate or suitable for your needs.

12. Limitation of Liability

To the maximum extent permitted by law, Wiznry AI Inc. and its directors, officers, employees, affiliates, contractors, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, or business opportunities, arising out of or related to the Service or these Terms.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the total amount you paid to us for Howskey in the 12 months before the event giving rise to the claim. If you have not paid any fees, our total liability will be limited to CAD$100.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Wiznry AI Inc. and its directors, officers, employees, affiliates, contractors, licensors, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable legal fees, arising out of or related to:

• Your use of the Service.
• Your content, data, or property information.
• Your communications or interactions with guests.
• Your violation of these Terms.
• Your violation of any applicable law or the rights of any third party.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us.

14. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms on our website or through the Service, and we may also provide other notice where appropriate.

Your continued use of the Service after updated Terms become effective means you accept the revised Terms. If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription.

15. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in British Columbia, without regard to conflict of laws principles.

Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts located in British Columbia, Canada, unless applicable law requires otherwise.

16. Contact Information

Howskey is offered by Wiznry AI Inc., headquartered in British Columbia, Canada.

For questions about these Terms or the Service, please contact us through the contact information made available at:

Website: www.howskey.com

Application: app.howskey.com

17. Entire Agreement

These Terms, together with any applicable order terms and our Privacy Policy, form the entire agreement between you and Wiznry AI regarding your use of Howskey and supersede any prior or contemporaneous understandings relating to the Service.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

No failure or delay by Wiznry AI in enforcing any right or provision under these Terms will operate as a waiver of that right or provision.