You've answered this question before.
And before that.And before that.
Howskey gives condo and strata communities an AI concierge that answers resident questions instantly on WhatsApp and SMS — using your building’s own bylaws, notices, meeting minutes, and operating documents.
Howskey Assistant
Online
Instant answers for residents
Residents get instant answers based on the building specific information and bylaws.
No new app to install
Residents scan a QR code and chat on WhatsApp or SMS. Nothing to download or learn.
Set up in less than a week
Upload your existing building documents and bylaws and Howskey does the rest.
Gets better over time
See what residents asked and refine answers as your bylaws or rules evolves.
How It Works
Get started within a week using the documents your building already has. No technical setup required.
Upload your existing documents
Upload your existing house manual, and Howskey AI turns it into ready-to-send answers for each property.
Residents ask on WhatsApp or SMS
Residents scan your building's QR code and message on WhatsApp or SMS — no app to download, no extra setup for them.
Howskey replies instantly or escalates
Guests get fast, property-specific answers to common questions like WiFi, amenities, and checkout in their language
Residents prefer sending a quick message over searching PDFs, notices, emails, and bulletin boards when they need an answer right now.
See It In Action
Instead of emailing management or waiting for office hours, residents get instant answers to everyday building questions.
Howskey Assistant
How do I book the amenity room?
The amenity room can be booked up to 30 days in advance. Submit your request at strataxyz.com/booking. Please note that a refundable deposit may apply.
Howskey Assistant
I’m moving out at month end. What do I need to do?
Please fill the move out form book the service elevator at least 7 days in advance at stratsxzy.com/moves. Moves are allowed between 9 AM to 4 PM.
Howskey Assistant
Who do I contact about a leaking pipe in the hallway?
For after hours emergencices, call the emergency line at 604-200-1000. I’ve also flagged this issue for follow-up.
Built for condo and strata communities
Fewer repetitive questions, better resident communication, and less back-and-forth for building teams.
Property managers handling repetitive resident questions across buildings
Condo communities that want residents to get answers faster
Buildings that want better resident communication without another app
Stratas that want accurate asnwers based on bylaws, notices, and meeting records
Everything needed for smoother resident communication
From move-ins and visitor parking to pet rules and amenities, Howskey handles the repeat questions so your team doesn’t have to.
Instant resident answers
Residents get fast, building-specific answers the moment they ask — without waiting for management to reply.
Fewer repeat messages, happier residents.
WhatsApp and SMS support
Residents scan a QR code and chat on WhatsApp or SMS. No requirement to download a new app or login to another portal.
Easy for guests from the first minute.
Fast setup from existing documents
Upload your existing house manual, and Howskey turns it into ready-to-use answers tailored to your property.
Set it up once, use it every stay.
Automatic Escalation
See what guests asked, review how Howskey replied, and tighten answers whenever something needs updating.
You team only needs to focus on issues.
Responses come from your community’s own information, not generic internet content.
You stay in control
Howskey answers from your building’s documents, so responses stay aligned with your own community information.
You can review, edit, and improve answers anytime.
Full visibility
See what residents asked and how Howskey responded.
Edit responses
Ability to follow-up or refine answers if required.
Update information
Upload new documents when policy or any details change.
Property-specific answers
Answers are based on your property's setup, rules, and instructions.
Portfolio Performance
Focal Point - Cloverdale
55
This Week
71%
Auto-resolved
12s
Avg Response
Pinnacle - Vancouver
82
This Week
72%
Auto-resolved
13s
Avg Response
Station Square - Burnaby
49
This Week
93%
Auto-resolved
9s
Avg Response
188
This Week
73%
Auto-resolved
12s
Avg Response
Smarter with every resident question
Every question shows you what your residents need most. Flagged conversations make it easier to spot policy gaps, improve instructions, and reduce repeat questions over time.
See exactly what residents asked
Spot gaps in your building info
Update answers in seconds
Every future inquiry gets a better response
Frequently Asked Questions
Answers to the questions most hosts ask before getting started.
Stop answering the same resident questions.
Give your condo or strata community its own AI concierge on WhatsApp and SMS — powered by your building’s own documents.